To ease the payment of electricity bills for Ghanaians, the Electricity Company of Ghana (ECG) launched a mobile app and provided short codes for non-smartphone users. Here’s a guide on how to buy ECG prepaid online, use the ECG mobile app, and utilize the ECG short code.
How to Use the ECG Short Code and Buy ECG Prepaid
The ECG short code in Ghana is *226#. This allows non-smartphone users to recharge their prepaid credit digitally. Here’s how:
- Dial *226# on your phone.
- Select the “Prepaid Meter” option.
- Choose “Pay Bill.”
- Enter your prepaid meter number.
- Select your preferred payment method.
- Confirm the payment.
How to Buy ECG Prepaid Online
If you have a smartphone, you can use the ECG mobile app or other accredited payment apps like Epower. Follow these steps for the ECG mobile app:
- Download and Install the App: Get the ECG mobile app from the Google Play Store or Apple Store.
- Register an Account: Provide your phone number, email, and set a password.
- Add Meter Details: Click the plus (+) sign to input your meter details. You can add multiple meters.
- Top-Up: Select the “Top-up” option to add money to your balance.
- Pay Bills: For postpaid meters, select the “Pay Bills” option.
- Confirm Payment: Complete the payment through your chosen method (MTN mobile money, AirtelTigo Cash, Vodafone Cash, or debit/credit cards).
How to Use the ECG Power App
The ECG Power app allows users to top up their prepaid meter and pay bills. Here’s how to use it:
- Download and Install: Get the app on your smartphone.
- Register: Create a new account with your phone number, email address, and password.
- Add Meter Details: Input your meter identification number.
- Recharge: Enter the amount, meter owner’s name, and location.
- Complete Payment: Follow the prompts to complete your payment.
How to Buy Prepaid Without a Smartphone
For non-smartphone users:
- Dial *226# on your phone.
- Select “Prepaid Meter.”
- Choose “Pay Bill.”
- Enter your prepaid meter number.
- Confirm your payment method.
- Wait for confirmation of your payment.
How to Buy Prepaid with Mobile Money
To buy prepaid with MTN mobile money (MoMo):
- Dial *170#.
- Enter 2 for “Pay Bill.”
- Enter 1 for “Utilities,” then 1 again for “ECG.”
- Input your account number, amount, reference number, and PIN.
- Wait for the confirmation message.
For Vodafone Cash and AirtelTigo Cash, log into the ECG app or Epower app and select your preferred payment method.
How to Apply for an ECG Prepaid Vendor in Ghana
To become a vendor, follow these steps:
- Have a registered business.
- Ensure premises suitability for vending.
- Be computer literate.
- Secure your premises with burglar-proofing.
- Maintain a distance of at least 3 km from the nearest vendor.
- Ensure online access to the ECG server.
- Acquire necessary accessories at your expense.
- IT officer will install equipment.
- ECG provides card readers, printers, and training.
- Maintain a vendor deposit of at least GHS 2000.
How to Check the Prepaid Meter Balance in Ghana
Check your balance through the ECG mobile app or directly on your physical meter at home.
Short Code for ECG Ghana
The ECG short code for buying prepaid is *226#.
FAQs
How do you buy prepaid electricity online?
Use the ECG mobile app or the Epower app and select your payment method (AirtelTigo Cash, Vodafone Cash, MTN mobile money, or debit/credit card).
How do you know your power is running low?
Check your meter regularly, or you’ll be notified by a power outage affecting only your apartment.
How do you repair a faulty meter?
Report the malfunction to ECG, who will send a representative to repair it.
Understanding how to use the ECG short code and buy ECG prepaid online will help you avoid long queues and ensure uninterrupted electricity service.
